Terms and conditions of use

This document contains General Terms and Conditions under which the TRADER provides services to its users/customers through the “SIA NOVA” Online Store. These terms and conditions are binding on all users. By clicking the accept button, the user/customer agrees, fully accepts and undertakes to comply with these General Terms and Conditions.

Rule 1

Identification of the user / client for the purpose of reproducing his / her statement of acceptance of the General Terms and Conditions and the order placed is carried out through the log files stored on the sia-nova.com server, storage of the user/client's IP address, as well as any other information.

Rule 2

The products found on the sia-nova.com website do not constitute a legally binding offer, but rather a demonstrative online catalog describing the merchant's product line.

Rule 3

After clicking the "BUY" button, users agree to purchase the goods in the cart. This action has a legally binding force. The customer receives a confirmation of the order and upon receipt of this confirmation, the contract is considered to be concluded. A Contract is concluded upon sending the order or upon confirmation.

Rule 4

The MERCHANT reserves the right to refuse delivery of a confirmed order in the event that the goods are not available. In the event of a lack of stock of the requested goods, within the working week the MERCHANT shall notify the user / customer of its exhaustion by sending a message to the e-mail address specified by the Customer or to the specified telephone number. In the event that a transfer has been made to the merchant's account, the customer will be able to choose between a refund, cancellation of the order or through a replacement order.

Rule 5

The contractual language is Bulgarian, and payments will be made in Bulgarian levs with/without VAT.